Dispensary Technician

Job Description: Dispensary Technician

We are currently seeking a detail-oriented and customer-focused Dispensary Technician to join our team. As a Dispensary Technician, you will play a crucial role in supporting the operations of our dispensary by assisting pharmacists in dispensing medications, maintaining inventory, and providing exceptional customer service to patients. This position offers the opportunity to work in a dynamic healthcare environment, contribute to the well-being of patients, and be part of a collaborative team.

Responsibilities:

1. Medication Dispensing: Assist pharmacists in accurately dispensing prescription medications to patients, following established protocols and procedures. Prepare medication orders, label prescriptions, and ensure that patients receive the correct medication, dosage, and instructions for use.

2. Inventory Management: Monitor and maintain inventory levels of medications and supplies in the dispensary. Perform regular stock checks, restock shelves, and rotate inventory to ensure freshness and compliance with expiration dates. Place orders for medications and supplies as needed.

3. Patient Assistance: Provide friendly and knowledgeable customer service to patients, answering questions, addressing concerns, and assisting with medication-related inquiries. Ensure that patients understand how to take their medications properly and provide counseling as needed.

4. Medication Reconciliation: Assist in medication reconciliation processes, including reviewing medication lists, identifying discrepancies, and communicating with healthcare providers to resolve discrepancies and ensure accurate medication records.

5. Documentation: Maintain accurate and up-to-date records of medication dispensing activities, including patient information, prescription details, and inventory transactions. Enter data into electronic health records (EHR) or pharmacy management systems accurately and efficiently.

6. Quality Assurance: Adhere to quality assurance standards and regulatory requirements governing medication dispensing and pharmacy operations. Participate in quality improvement initiatives and assist in maintaining compliance with pharmacy policies and procedures.

7. Safety and Security: Follow safety protocols and procedures to ensure the safe handling, storage, and disposal of medications and hazardous materials. Comply with security measures to prevent medication diversion and unauthorized access to controlled substances.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
• Prefer good computer skills.
• Prefer the knowledge of store inventory control.
• Prefer PTCB certification.

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