Home Research Services Senior Manager-Clinical Trial Services

CVS Health New York, NY
research senior manager health sales research cts team senior manager stakeholders collaborate lead
March 17, 2023
CVS Health
New York, NY

Job Description
Do you want to join a dynamic team as a legacy member where you have the benefit of operating in an entrepreneurial environment?

CVS Clinical Trial Services™, a new CVS Health company, is part of the company's portfolio of initiatives to advance and transform health and healthcare. As we redesign and innovate trial delivery and real-world evidence generation, we put the patient at the heart of everything we do.

In CTS bold thinking and novel approaches are not only rewarded, but they are also encouraged. Ownership and the ability to shape the way forward is empowered at all levels to accelerate progress and innovation. Colleagues work not only within our organization but across the CVS Health matrix, acting as one team to achieve our goals, deliver solutions and transform the future.

As, the -Home Research Services Senior Manager, you will be responsible for delivering on our ambitious multi-year sales plan via direct engagement with high-value major pharmaceutical manufacturers and other partners.

This role is a high-visibility client and CTS leadership facing position with outside opportunity to impact and grow a new business unit within CVS Health. The successful sr. manager will be a strategic, innovative thinker

Responsibilities to include:
• Own and direct a sub-set of client accounts responsible for realization of sales (project bookings) and expansion of purchased offerings
• Secure and retain business through professional, consultative, and proactive sales activities directed at vital stakeholders/decision makers
• Analyze potential opportunities and develop sales plans for each Key target account, develop in-depth knowledge of the customer organization
• Ensure appropriate strategy/solution is proposed to customer
• Collaborate with internal partners to prepare and lead the sales presentations, present comprehensive proposals, and lead follow-up activities
• Collaborate with both internal and external technical and clinical stakeholders to garner approvals during the pre-and post-sales processes.
• Oversee customer satisfaction by consistent communication
• Record all customer sales related activities in CRM (salesforce) system
• Represent CVS/CTS at trade shows and other meetings as scheduled

Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 162,700

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
3+ years of Business Development Experience / building client relationships / Key account management in clinical trials / decentralized clinical trial space.

Preferred Qualifications
• Experience within clinical research such as: working at research sites, CRO, Big pharma reviewing protocols, recruitment content
• 2+ years' experience in home nursing / home research services
• Work and navigate in a Salesforce-driven environment
• Communicate in a succinct manner, draft reports, and business plans
• Comfortable at presenting to senior executives, include C-suite to articulate a deep understanding of product offering and match with client needs

Bachelor's degree or equivalent experience

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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