Executive Assistant, Global Merchant

• *Description**
• *You Lead the Way. We've Got Your Back.**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely. The GMNST organization is looking for a highly organized and thoughtfully engaged Executive Assistant to play a central and critical role in the success of the Senior Vice President of GMNST and their respective teams.

This position requires an exceptionally skilled assistant who will use O365 tools to organize, schedule, and occasionally create presentation materials for the SVP. The Executive Assistant must be proficient, act with a sense of urgency, and keep pace with frequent changes. In order to successfully support and enhance the brand of each organization and its leaders, the incumbent must have excellent discernment, judgment and interpersonal skills. Often the duties associated with this role require a high level of integrity, confidentiality, and the utmost discretion. The ideal candidate must be highly communicative and able to work well in a dynamic and complex environment with multiple shifting priorities. The successful candidate will actively collaborate across the team and will contribute to building the brand and professionalism of the GMNST organization.

Key responsibilities include:

• Organize and proactively maintain calendars, including scheduling and re-scheduling meetings across multiple global time-zones.
• Act as a point of contact for the SVP, answering inquiries, scheduling requests and insights from others.
• Respond to others on behalf of the SVP, providing professionally written and spoken response that reflects the SVP's brand and desired intent.
• Make sure the SVP is prepared for upcoming meeting objectives by confirming invites contain the necessary content, agenda and attachments, and ensuring the role of the SVP in meetings is clearly defined.
• Ensure SVP has time scheduled in advance of critical meetings to prepare when necessary.
• Coordinate domestic and international travel including air, hotel bookings, ground transportation. Liaise with other Amex offices to schedule onsite meetings and manage last-minute changes, as may be required.
• Process monthly expense reports on a timely basis in line with company requirements.
• Ensure timely follow-up on issues, commitments, and deadlines for the team.
• Communicate effectively with team members and associated departments.
• Procure office supplies and other departmental shipping needs.
• Support Ad-hoc administrative and project work as directed by leadership.
• Manage and maintain departmental distribution groups regularly and accurately.
• Work closely with the teams to coordinate colleague engagement and culture activities such as Town Halls, Ask Me Anything Sessions, Coffee Chats, Team Buildings, etc...

Qualifications:

• Demonstrable track record of supporting and working with leadership.
• High School Diploma required
• Associates Degree or administrative certification preferred or comparable work experience.
• Ability to successfully and diplomatically interact with senior management and their support staff.
• Strong written and verbal communication.
• Excellent time management and organizational skills with a strong focus on speed and accuracy with an extraordinary attention to detail.
• Proven ability to manage multiple priorities, work within deadlines, have a bias to act and execute across multiple initiatives/tasks.
• Strong sense of teamwork with high personal accountability.
• Proactively identify and anticipate problems, determine possible solutions, and actively work to resolve issues.
• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP tools and systems -WebEx, MS Outlook, MS, Word, Excel and PPT, Ariba and Concur.
• Strong interpersonal, relationship and networking skills to build and maintain professional relationships across all areas of American Express.
• Able to operate with a high level of integrity for handling sensitive and confidential information.

**Qualifications**

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Considerations for sponsorship:

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

• *Job:** Administration
• *Primary Location:** US-Arizona-Phoenix
• *Other Locations:** US-New York-New York
• *Schedule** Full-time
• *Req ID:** 23003372

]]>