Human Factors Engineering Analyst

All of Southwest s People come together to deliver on our Purpose; Connecting People to what s important in their lives through friendly, reliable, and low-cost air travel. The Human Factors Engineering Analyst supports our Purpose by designing, studying, and analyzing data to make recommendations for human factors within the Flight Operations department. This role conducts supporting research and presents findings based on their results. The Human Factors Engineering Analyst is a strategic thinker who is excited to make a meaningful impact at Southwest Airlines.

Additional Details:

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

• For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

• The Human Factors Analyst provides in-depth analysis of data collected from Human Factors (HF) studies as well as assisting the Human Factors Engineering Team providing Human Factors insights based on analysis of safety related data (both qualitative and quantitative). The role of the Human Factors Analyst includes, but is not limited to, providing scientific based research support, data analysis, and Human Factors education to other Flight Operations groups. This position works closely with the Human Factors Engineering Group to develop Human Factors recommendations to be delivered to appropriate Teams within Flight Safety and across Flight Operations.

• Research voluntary safety reports (ASAP), flight monitoring data (FDAP), Pilot Fatigue events, and Safety Assurance reports in order to assist in devising and communicating recommendations to appropriate departments
• Collect, analyze data, and assist present results/recommendations from Human Factors studies
• Conduct classification of qualitative data and research novel ways to analyze and visualize data outputs
• Help identify hazards, analyze risks, validate, and verify effectiveness of Flight Operations Safety recommendations utilizing a human factors perspective
• Collaborate with the ASAP Event Review Team, Fatigue Safety Advisory Group and FDAP Monitoring Team to provide Human Factors inputs, analyses, and recommendations
• Collaborate with the FAA, universities, NASA, and other organizations on grants/research studies to benefit training, procedures, and RRM across the airline.
• Represent the Flight Operations Safety Team on behalf of SWA Flight Operations at industry events and as part of industry trade groups

• Knowledge of statistical data analysis principles/techniques
• Skilled in analytical, investigative, and problem solving
• Skilled in organization with strong attention to detail
• Skilled in data analysis software such as SPSS, R, SAS
• Skilled in at least one programming language (e.g., Python, R, etc.)
• Strong interpersonal skills with ability to work independently and as a team player
• Ability to work under tight time constraints to meet deadlines
• Ability to communicate in a flexible and effective manner
• Ability to understand and apply Human Factors principles to a multitude of projects
• Ability to use metric development principles in the creation of research items and scales
• Knowledge of Alteryx and Tableau are preferred.

• Required: Bachelor's Degree

• Intermediate level experience, fully functioning broad knowledge in:
  • Human Factors or Social Sciences research
  • Data collection
  • Data analysis
  • Data visualization

• N/A

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet expectations as to confidential, proprietary, and sensitive Company information

As a Human Factors Engineering Analyst, you can expect:

• Fly for free, as a privilege, on any open seat on all Southwest flights your eligible dependents too.

• Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*

• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.**

• Explore more Benefits you ll love: swa.is/benefits

*401(k) match contributions are subject to the plan s vesting schedule and applicable IRS limits
**ProfitSharing contributions are subject to plan s vesting schedule and are made at the discretion of the Company