Service Center Assistant Manager

Valvoline Instant Oil Change is hiring for Service Center Assistant Manager

About Us:

At Ivy Lane Corp, we firmly believe that our team members are key to our success. Our day-to-day operations reflect this philosophy by prioritizing their safety and well-being in the workplace. This includes adopting a safety culture and implementing measures that align with the guidance of the CDC.

What You'll Do:

• Combine both technical and leadership proficiencies to effectively train and develop individuals in offering unparalleled customer service.
• Foster loyalty among your team and customers by collaborating with them to identify the optimal solutions for their vehicle needs.
• Provide support to the SCM in administering and monitoring the service center activities.
• Assume accountability for the stock, staff management, and monetary outcomes of the service center.
• Take charge of training and developing the team to ensure maximum productivity and efficiency.
• Maintain a hygienic and orderly service facility, while implementing measures to enhance safety and security.
• Take charge of customer service operations and become a role model for others, inspiring them to provide superior customer service.

How You'll Succeed:

• Demonstrate teamwork and a customer-centric approach by being approachable and accommodating.
• The ability to effectively communicate with others and articulate your thoughts is a valuable asset.
• A skill in conducting math operations that involve adding, subtracting, multiplying, dividing, and computing percentages.
• Understanding of facility safety and financial security guidelines is crucial.
• Can lift objects weighing as much as 50 pounds periodically.
• Must be physically capable of standing for extended periods and scaling staircases.
• Capable of moving freely without any restrictions and can rotate, crouch, and flex.
• The possession of a high school diploma or its equivalent is crucial in today's job market.
• Experience in a supervisory role or equivalent training for at least six months is ideal.

Benefits Include:

• The availability of a competitive pay scale and adaptable work timetable.
• On-the-job training.
• Paid biweekly.
• Workers are given uniforms and tools by the organization.
• Opportunities for growth and progression within the company.
• No late evenings.
• Compensation for non-working hours and celebrations.
• As part of the employee package, the company provides medical, dental, and vision coverage, as well as the opportunity to save for retirement through a 401(k) plan.

Equal Opportunity Employer:

Ivy Lane Corp is committed to being a fair and impartial employer and welcomes applications from all qualified individuals. All applicants will be considered without any discrimination on the basis of their race, color, religion, gender, sexual orientation, national origin, or veteran status and they will not be disenfranchised for disability.

Accessibility:

The Company is dedicated to creating a diverse workforce and promoting equal employment opportunities for all its employees. It provides a work environment that is free from harassment and discrimination based on race, color, religion, gender, national origin, sexual orientation, age, disability, veteran status or any other legally protected category. This policy applies to employment-related decisions including, but not limited to, recruitment, hiring, training, promotion, compensation and termination. Moreover, any employees found to violate these policies will be subject to disciplinary action.