Stringed Instrument Artist
Guitar Center is hiring for Stringed Instrument Artist
Why Guitar Center? Here are just some of the rewards:
As incentives for staff musicians, we provide the special benefit of gig leave where they can take a break from work to showcase their music to the audience, and then return to their job. Apart from that, we also offer a comprehensive range of benefits which includes medical, dental, vision, 401K match, mental health assistance, paid vacation/sick days, employee discount program, and provisions for tuition reimbursement.
POSITION OVERVIEW:
The culture of Guitar Center celebrates ingenuity and melody by promoting individual style. Our goal is to foster and cultivate musicians for life, while empowering people of all skill levels to discover the fulfillment that comes from making music. We are dedicated to designing welcoming spaces that prioritize our customers, all in the name of fulfilling our mission.
Your role as a Stringed Instrument Artist will consist of utilizing your finely tuned expertise to offer exceptional craftsmanship in restoring, servicing, and modifying stringed instruments. With every instrument, you work on, both the store's inventory and customer-owned, your goal will be to elevate their playability and audio quality to the highest level possible. Your work is an integral component of growing our business, as it hinges on providing our customers with first-rate work that leaves them satisfied.
A few special characteristics that make our Stringed Instrument Artist successful:
- Customer Focus: Capable of comprehending the fundamental principles of customer service and delivering exceptional customer experiences. Proficient in establishing a connection with customers in a way that matters. Maintains an open and authentic demeanor, exhibiting capacity, zeal, and commitment, all toward assisting customers.
- Initiative: The ability to spot potential possibilities and challenges and then take action to benefit from or solve them demonstrates an excellent level of initiative. A person with initiative doesn't need to be prompted to learn and make positive strides, and can develop expertise in areas such as product knowledge, store operations, sales, and leadership skills.
- Craftmanship: Exhibits an elevated degree of expertise and precision in repairing and personalizing instruments. Upholds a dedication to producing quality work.
- Training: The ability to train individuals effectively and convey information and skills in a manner that is easily comprehensible and recalled by the learners is a valuable skill set for anyone in a teaching or leadership role.
As our Stringed Instrument Artist, you will:
- Engage with clients and ensure a pleasant customer experience by listening actively and resolving their concerns
- Experienced technicians offer exceptional repair and maintenance solutions for stringed instruments
- Adapting instruments to meet the specific requirements of customers is an essential aspect within the instrument-making industry
- Fulfilling maintenance requests for company-owned equipment is necessary
- Carry out all necessary maintenance and repairs covered under the warranty policy
- Fulfill any additional responsibilities that are delegated to you
Requirements:
- A vast amount of knowledge and expertise in the art of repairing and modifying stringed instruments
Preferences:
- In-depth understanding on Guitar Center's product line is a key factor for achieving customer satisfaction
Guitar Center ensures that fair and just employment opportunities are available to all individuals, be it an employee or an applicant. We follow a strictly non-discriminatory hiring process that doesn't scrutinize candidates based on their race, religion, sexual orientation, age, gender, or disability. Moreover, we adhere to all federal, state, and local laws that prohibit discrimination.