Pharmaceutical Assistant - Walmart

Job Description: Pharmaceutical Assistant - Walmart

We are currently seeking a motivated and customer-focused Pharmaceutical Assistant to join our team at Walmart. As a Pharmaceutical Assistant, you will play a vital role in providing excellent customer service, assisting with pharmacy operations, and ensuring the accurate and efficient dispensing of medications. This position offers the opportunity to work in a fast-paced retail environment, interact with diverse customers, and contribute to the overall success of our pharmacy department.

Responsibilities:

1. Customer Service: Greet customers with a friendly and welcoming demeanor, assist them with inquiries, and provide information on pharmacy services, products, and promotions. Listen attentively to customer needs and concerns, and strive to exceed their expectations.

2. Medication Dispensing: Assist pharmacists in filling and dispensing prescription medications accurately and efficiently. Retrieve prescription orders from the pharmacy system, count or measure medications, and label prescriptions with appropriate instructions and warnings.

3. Inventory Management: Assist with inventory management tasks, including receiving, stocking, and organizing medication shelves. Monitor inventory levels, rotate stock, and conduct regular inventory audits to ensure accuracy and compliance with regulatory requirements.

4. Data Entry: Enter prescription information into the pharmacy computer system accurately and timely. Verify patient information, insurance coverage, and prescription details to ensure completeness and accuracy of orders.

5. Patient Counseling: Provide basic medication counseling and education to patients, including information on proper medication use, potential side effects, and adherence strategies. Refer patients to pharmacists for more complex medication-related inquiries.

6. Administrative Support: Perform various administrative tasks to support pharmacy operations, such as answering phones, processing payments, and maintaining patient records. Assist with filing, faxing, and organizing paperwork as needed.

7. Compliance: Adhere to all pharmacy policies, procedures, and regulations, including HIPAA and FDA guidelines. Maintain confidentiality of patient information and handle sensitive data with discretion.

Requirements:

1. Education: High school diploma or equivalent required. Completion of a pharmacy technician training program or certification as a pharmacy technician preferred but not required.

2. Experience: Previous experience in a customer service or retail environment preferred. Experience working in a pharmacy setting or familiarity with pharmacy operations is a plus.

3. Interpersonal Skills: Excellent interpersonal and communication skills. Ability to interact effectively with customers, colleagues, and healthcare professionals in a courteous and professional manner.

4. Attention to Detail: Strong attention to detail and accuracy in performing tasks. Ability to follow instructions, multitask, and prioritize responsibilities in a fast-paced environment.

Benefits:

• Competitive hourly wage.
• Flexible scheduling options, including full-time and part-time positions.
• Opportunities for career advancement within the pharmacy department.
• Employee discounts on Walmart products and services.
• Access to comprehensive benefits packages, including healthcare, retirement, and wellness programs.

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