Customer Experience Specialist

We are seeking a dynamic and self-motivated Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for providing exceptional support via phone, email, and text to consumers and healthcare providers. In this role, you will connect consumers with doctors and medical offices and guide them through various processes. Your focus will be to deepen consumer relationships by providing outstanding support and gathering feedback to improve customer happiness.

Qualifications:

• Previous customer service experience
• Excellent communication and interpersonal skills
• Ability to adapt to changing processes and technologies
• Strong problem-solving skills

Benefits:

• Competitive pay
• Medical, dental, and vision coverage
• Retirement benefits
• Generous PTO