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FT Customer Support Associate Work From Home

SURE Remote
customer support work from home insurance customer service remote customer support customer experience email exceeding expectations subject matter expert expert training collaborate
March 11, 2023
SURE
Syosset, New York

[Customer Service / Remote] - Anywhere in U.S.
/ Competitive Pay - As a Customer Support Associate you'll:
Provide an elevated customer experience across channels including phone, text, and email; Spend your day dedicated to exceeding the expectations and needs of customers; Become a subject matter expert (training provided) on specific insurance requests and respond with quick, accurate and comprehensive answers; Collaborate with customers on topics such as billing, account information, documents and policy changes; Assist in building out new processes and supporting all aspects of Sure's insurance sales funnel.
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