DMV Operations Specialist

The Role The DMV Operations Specialist is part of the Delivery Operations team and will work with Tesla departments and external parties to help complete vehicle registration transactions and purchase paperwork including but not limited to customer purchases. This role's schedule is in office from Tuesdays through Saturdays (Sundays and Mondays off). Responsibilities Coordinates with Sales and Delivery Specialists to ensure that all required documents pertaining to the transaction are complete and accurate Processes DMV registrations related to sales, as well as for Tesla-owned vehicles Records information and ensures data quality in multiple record keeping systems including but not limited to WDO and Dealertrack. Serves as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced and communicating them to the team in a timely manner Participates in testing of new and updated forms and processes Assists with special projects as needed Supports other locations on end of quarter delivery pushes as needed Requirements Bachelor's Degree or relevant experience required DMV experience preferred but not required High level of integrity and accountability Strong written and verbal communication skills and ability to interact effectively with all levels of management Ability to work independently and think creatively with a proven track record of execution Ability to adapt to frequent change Superior attention to detail under tight deadlines Comfort working in a fast paced environment Willingness to work on weekends based off business needs and volume Ability to work across multiple systems; experience with Dealertrack a plus
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