✨ Fill and validate PDF forms with InstaFill AI. Save an average of 34 minutes on each form, reducing mistakes by 90% and ensuring accuracy. Learn more

Product Manager, Voice and Video

Infobip, Ltd Jersey City, New Jersey
manager stakeholders insurance engagement persistence shaping communications cloud communication mission strategy management engineering
February 26, 2024
Infobip, Ltd
Jersey City, New Jersey
$500/YEAR
At Infobip, we dream BIG. We are a global leader in Omnichannel engagement, powering a broad range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security. We value creativity, persistence, and innovation passionately believing that it is through teamwork that we can all reach greater heights.



Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future aiming to change the world communicates. Through 65+ offices on six continents, Infobip s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (CPaaS) globally.



Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

Every great company s success starts with having a great product. To write our next success story, it is essential to continue to innovate and develop our global in-house products. As a Product Manager, you will directly impact our company s portfolio by leading the discovery, defining, building, launching and scaling of a product with a focus on Real Time Communications (e.g., Voice and Video) as part of our Communication Platform as a Service (CPaaS) solution.

What you'll do:

  • Manage and develop Infobip s voice products with a primary emphasis on products serving the U.S. market, leveraging Infobip s best-in-class carrier network.

  • Discover customer needs and market problems while keeping in mind overall business objectives.

  • Define a clear product vision, strategy and roadmap.

  • Share the vision of the product with all of the stakeholders: customers, management, engineering, marketing, sales and other teams.

  • Be the product's subject matter expert and point of contact for stakeholders.

  • Build the product together with engineering and design teams.

  • Achieve company readiness to launch new products and features by removing roadblocks.

  • Scale the products for the customers by using our internal IT infrastructure such as private cloud, integrations with public clouds. and IaaS capabilities including automating provisioning of network, compute and storage resources.


You're a perfect fit if you have these qualifications:

  • Experience with SIP trunking product management.

  • Previous experience working at a U.S. carrier.

  • Experience in shaping product strategy in CPaaS.

  • Good knowledge and understanding of SIP trunking.

  • Worked on end-to-end software product life cycle from discovery to delivery.

  • Experience with market research and product testing.

  • Experience with implementing Go-to-Market (GTM) strategies.

  • Experience in working with both external and internal stakeholders.

  • Experience working with agile methodologies, Scrum, LESS, Kanban or others.

  • Ability to influence decision-making at all levels within an organization.

Why our employees choose us (and stay)?

  • Learn as you grow
    Starting from an onboarding program to internal education, educational resources, e-learning, to external training - we invest heavily in employee learning and development.

  • Awesome clients
    We serve and partner with a majority of leading mobile operators, OTTs, brands, banks, social networks, aggregators and countless more.

  • Great environment
    Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

  • Connect globally
    Work with Bippers, teams, and partners from all over the world. We put the global in globalization.

  • Opportunity Knocks. Often
    . Being a part of a growing company in a growing industry, we challenge you to grow! Whether it s horizontal, vertical, or angular, we want to support the path that you want to carve.

  • Never a dull moment
    We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

  • Pay & Perks
    Medical, Dental, and Vision insurance; Basic Life insurance; 401(k) plan participation with company match; Short-Term and Long-Term Disability insurance; Wellness plan of up to $500/year; Accrual of up to twenty-three (23) vacation days per year; Accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in share ownership plan; Fourteen (14) paid holidays annually; Annual bonuses, at Infobip's sole discretion.

  • Salary Range
    An annual salary base of $145,000-195,000 USD annually (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This position also has the opportunity for higher earning potential with bonus eligibility.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

#LI-MN1

Report this job

Related articles